In For Adults, Tips & Tricks

Have you ever wanted to have a telephone conversation with your hearing implant but never got around to it? Or, do you consider yourself a seasoned pro? Wherever you are on your hearing journey, practicing your telephone communication can help you to become an even better listener and communicator.

Starting Out

If you’ve never had a conversation on the telephone with your hearing implant, don’t worry! So grab a friend, or find a trained therapist, and get ready to start.

Even before your first conversation, make sure that you’re in an ideal listening environment: somewhere quiet and free of other distractions. Then, practice placing the telephone over your audio processor’s microphone and find the most comfortable position for you. This can help you to have the best listening experience possible.

Practice Makes Perfect

If you’ve never had a conversation on the telephone with your hearing implant, don’t worry! As with lots in life, practicing is one of the best ways to improve. Start with simple conversations, and then as you feel yourself getting more confident move on to more challenging situations.

Here are examples of the different levels of conversations with which you can practice:

  1. One person speaking with prepared sentences that you have also written out, so you can read as you hear
  2. One person speaking with both familiar and unfamiliar sentences
  3. Different speakers, whether one-at-a-time or at the same time
  4. Different types of telephones (both yours, and theirs)
  5. Different environments and levels of background noise, like a busy street or in a park

Have fun!

Remember, communicating should be fun. If you’re having troubles, don’t worry. Go ahead and ask your conversation partner to repeat their sentences, or speak more slowly if that helps you understand better.

Sometimes, trying out new things can radically change your performance. If you’ve never used the speakerphone, turn it on compare it to using your phone’s built-in microphone.

Connecting Wirelessly

To make an even better audio connection you can also connect some phones to your OPUS 2 or RONDO, wirelessly.

Both the OPUS 2 and RONDO have integrated telecoil technology, so you can connect them directly to any phone that also has a telecoil. To activate the telecoil, just click “T” or “MT” on your FineTuner. If your phone doesn’t have a built-in telecoil, don’t worry: you can still connect the phone to an external telecoil neckloop that wirelessly connects with your audio processor.

If you’re curious about which phones have telecoils, look on the box for a label that says “T3” or “T4” – this is a FCC rating that says the phone is telecoil-enabled. We also have a convenient ALD compatibility chart that can help you to find out if your phone can be used.

It’s also possible to wirelessly connect your phone through Bluetooth. To do this, just use a Bluetooth-enabled telecoil neckloop. You can connect your phone wirelessly to the neckloop, and then the audio processor will pick up the signals from the telecoil neckloop.

Different ways to connect wirelessly: using the built-in telecoil with a telecoil neckloop (right), directly connecting with a telecoil-enabled telephone (center), and using a Bluetooth neckloop (right).

Different ways to connect wirelessly: using the built-in telecoil with a telecoil neckloop (left), directly connecting with a telecoil-enabled telephone (center), and using a Bluetooth neckloop (right).

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